Cookie Policy

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to recognize your device and store certain information about your preferences or past actions.

2. Who is responsible?

Data Controller: Pointicket Market
Address: Tornimäe tn 3, 10145, Tallin, Estonia
Contact: Through the contact form available on this website.

3. Types of cookies we use

The Platform uses the following categories of cookies:

a) Strictly necessary cookies

These cookies are essential for the proper functioning of the website and cannot be disabled.

They include:

• User session management
• Security and fraud prevention
• Shopping cart and payment processing

b) Analytics cookies

These cookies allow us to understand how users interact with the website and improve its performance.

We use:

• Google Analytics

Information collected may include:

• IP address (anonymized where applicable)
• Device and browser information
• Pages visited and time spent

These cookies are only used with the user's consent.

More information: https://policies.google.com/privacy

c) Third-party service cookies

Some services integrated into the Platform may place cookies on your device:

• Stripe (payment processing)
  Used to ensure secure transactions and prevent fraud.

More information: https://stripe.com/privacy

4. Legal basis (for EEA users)

For users in the European Economic Area (EEA):

• Strictly necessary cookies → based on legitimate interest
• Analytics cookies → based on user consent

5. Cookie duration

Cookies may be:

• Session cookies: deleted when you close your browser
• Persistent cookies: remain on your device for a defined period or until deleted

Google Analytics cookies typically persist for up to 2 years.

6. Managing cookies

You can manage your cookie preferences in the following ways:

a) Cookie banner

When you first visit the Platform, you can:

• Accept all cookies
• Reject non-essential cookies
• Configure your preferences

b) Browser settings

You can also block or delete cookies through your browser settings:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Please note that disabling certain cookies may affect the functionality of the website.

7. International data transfers

Some cookies (e.g. Google Analytics, Stripe) may involve transfers of data outside the European Economic Area (EEA), particularly to the United States.

Where applicable, appropriate safeguards are applied in accordance with data protection laws.

8. Changes to this Cookie Policy

We may update this Cookie Policy at any time. Changes will be published on this page.

9. Contact

If you have any questions about this Cookie Policy, you may contact us through the contact form available on this website.